WhatsApp Business API is a powerful tool launched by Facebook in 2018, allowing businesses to broadcast and receive unlimited messages to a global audience. It's designed to enhance customer experiences, manage support, and boost growth on WhatsApp. the top 10 use cases of WhatsApp Business API for healthcare industry, all achievable with the AiSensy Platform. Boost patient attendance by automating appointment reminders on WhatsApp. This simple step can significantly reduce no-shows and improve patient care.